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Behavioral Training Changes What You Do. It Never Asks Why You Keep Doing It?
A company once hired me after their behavioral training program had "failed." It hadn't failed. It had worked exactly as designed. Employees could recite the four steps to giving feedback, the six principles of active listening, the four-part model for handling conflict. They'd aced the roleplays. Then they went back to their desks and did what they'd always done. Not because the training was bad. Because it was aimed at the wrong layer of the problem.
Why Emotional Intelligence Training Is the Leadership Investment Most Companies Get Backwards?
Why Emotional Intelligence Training Is the Leadership Investment Most Companies Get Backwards.pngA CEO once told me his best engineer was being promoted to head of the department. I asked why. "Because he's the smartest person in the room." Six months later, three of his best people had quit. The engineer was still the smartest person in the room. He was also, by then, the loneliest. This is the story behind most failed leadership transitions. Companies promote for competence and then act shocked when competence alone can't hold a team together.
AI Can Out-Think You. It Still Can't Do This.
A friend who runs a mid-sized firm told me his team now generates strategy decks in a fraction of the time it used to take. I asked what changed. "Everyone has AI. So everyone has good decks now. That's not the edge anymore." Sit with that for a second. When the analysis is free, analysis stops being the advantage.
The Most Dangerous Sentence in Leadership: "I Know Myself."
A CEO once told me, mid-town-hall, "I've never really needed to reflect. I just know how I think." Three months later, his company missed the biggest shift in its industry, because nobody in the room felt safe telling him he'd missed it. Here's the uncomfortable part: most senior leaders believe they're self-aware. Most of them are wrong. Self-awareness, it turns out, is one of those things everyone assumes they have — right up until a McKinsey survey checks.